http://www.collateit.net/newcastle-web-design/ Complete Website Development - Newcastle Web Design Company en stuart@collateit.net Copyright 2008 2008-01-27T15:24:00+00:00 http://www.collateit.net/site/complete-website-development/ http://www.collateit.net/site/complete-website-development/#When:15:24:00Z Your website is the first exposure to your company that many of your customers will have. Make sure you make a good impression through proper website design. The Internet has become one of the most successful tools in linking buyers and sellers to one another. This being the case, it is important that your website not only display what your business has to offer, but that it is informative, easy to navigate and easy to find. At Collate I.T, whether you are a startup company, small business or blue chip plc, your business is our business. We view each website as an individual creation and are not satisfied until you are. Our talented staff will take the time necessary to work with you so that you feel confident your website stands out and represents you and and your organisation. Services 2008-01-27T15:24:00+00:00 http://www.collateit.net/site/content-management-system/ http://www.collateit.net/site/content-management-system/#When:15:23:00Z **Easily manage your website** with the most comprehensive and flexible web publishing platform you'll ever need.A content management system (CMS) empowers you and your organization to easily manage your website. Easily add new pages complete with images and links and allow multiple users to manage the content. You have *complete control* over what appears on your website and when it's updated leaving you confident and satisfied that the technology is benefiting you business. Collate I.T content managed sites use [ExpressionEngine](http://www.expressionengine.com/) to provide the most comprehensive and flexible web publishing platform you'll ever need. ### Web Publishing ### ExpressionEngine supports an unlimited number of sections - e.g. news, products, services. You can separate your sections into independent pages, or you can put multiple sections on the same page. Each section can have its own unique set of entry fields. These can be input boxes, pull-down menus or textareas. The URLs produced by ExpressionEngine are Search Engine friendly. They mimic the directory structure of static sites and are logical to humans as well as computers. So instead of www.domainane.com/products.jsp?id=1&cat=427 you get www.domainname.com/category-name/product-name. Email entries and photos to ExpressionEngine using your mobile phone or email program. You can create relationships between entries in different sections of your site, enabling information to be shared. The Entry Versioning feature lets you save previous revisions of your sectionentries, so you never lose any edits you make. Each section entry can be given a "human friendly" title for use with your comments or your permalink page. Section entries can be made "sticky", forcing them to always show up at the top of the page. You can post entries into the future and they won't appear on your site until that date. You can set an expiration date and your entries will be removed from your site automatically on that date. This feature allows your users to view older entries by clicking "next" and "previous" page links. Upload to multiple destinations, and limit uploads to specific user groups. ExpressionEngine lets you resize images and create thumbnails, Services 2008-01-27T15:23:00+00:00 http://www.collateit.net/site/selling-online-internet-retailing/ http://www.collateit.net/site/selling-online-internet-retailing/#When:15:21:00Z E-commerce is a serious business and it's getting very competitive. The focus is changing. Simply having a great website is no longer good enough.The internet has come of age as a sales channel. According to retail sales analysts Verdict Research, online sales grew by over 33% last year to a staggering £10.9bn. E-commerce is a serious business and it's getting very competitive. The focus is changing. Simply having a great website is no longer good enough. Successful online retailers deliver in 3 key areas: ### Conversion ### Turning site visitors into buyers. An all singing, all dancing website is no good if people never get to the checkout. Are you putting obstacles in people's way or guiding them down the right path? ### Fulfilment ### Delivering on the customer transaction. Have you got the processes in place to manage the order process. If not, you're failing to deliver. ### Retention ### Winning customer loyalty. You've got paying customers congratulations. Now *tap into the goldmine* and keep them coming back for more. It’s an integrated process that builds profitability and customer loyalty Our easy to use, no-limits, eCommerce solutions provide all you need to start selling online. From products and payments to marketing and delivery we provide everything to enable to you to **grow your business online**. Services 2008-01-27T15:21:00+00:00 http://www.collateit.net/site/business-web-hosting/ http://www.collateit.net/site/business-web-hosting/#When:10:58:00Z Discover why a home for your website is *crucial to your online business* and learn how to lay the foundations for a *solid future*. You've got your state-of-the-art website now where do you put it? Oh that's right a friend-of-a-friend will host it for you or a mate will do a favour and put it on his server. Just think about this before you go any further. **The hosting of your website and email is critical to your business.** As your company grows and develops online you increasingly rely on having strong foundations. Without it, you become frustrated, your clients will go elsewhere (yes they really are that fickle) and ultimately your profits will suffer. Collate I.T use our own dedicated servers hosted at multiple points around the U.K. We have 24/7/365 support by telephone (that's right we have real people who answer your questions!) and email. ### Room to grow ### We don't impose any limits on storage space or [bandwidth](http://en.wikipedia.org/wiki/Bandwidth#Meaning_of_bandwidth_in_web_hosting). You can have as many websites and email addresses as you wish. ### Software that makes hosting simple ### Setup and manage your websites quickly and easily. Create new email addresses, setup email forwarding or alternatively (if you can't be bothered!) just drop us line or give us a call. ### Stable and secure ### Performance is nothing without stability. That's why we maintain all aspects of server hardware, system software and the Helm control panel for you. Our clients get high availability websites they can trust and rely on. ### Secure storage and backup ### Hard drives fail. But our powerful storage technology and daily backups minimize the risks. Oh, and just to be sure we backup the backups. ### A network that doesn't die ### Geographically diverse servers, with a resilient infrastucture using a BGP Multihomed Gigabit Network. Or, to put it another way, a network that doesn't die. Services 2008-01-27T10:58:00+00:00 http://www.collateit.net/site/easy-ways-to-email-marketing/ http://www.collateit.net/site/easy-ways-to-email-marketing/#When:10:58:00Z Now you can create and send great looking emails in-house without any design experience.### Discover a way to great looking emails ### Now you can create and send great looking emails in-house without any design experience. Once an email template has been created, you can easily add your own content, select recipients and schedule delivery in your own time. ### Preview the email as you build it ###  Our live editor allows you to **see the email as you build it**. You can add your own text and images to your template and even change the order any items might appear. The moment you add your own content you'll automatically see the draft so you can come back and finish it later. ### Pick a template, any template ###  We design an unlimited number of email templates, **so you get to choose how the email will look** from a gallery. You might have one for press releases, another for a monthly newsletter and one for special offers - it's completely up to you. You simply select which template you'd like to use and add your own content. ### Complete sender control ###  You can use your own 'from name' and email address, so the email always looks like it comes from you. You can also select your own subject and which email address any replies should be forwarded to. *We take all the messy work out of the equation* by processing any bounces and unsubscribes for them automatically. ### Send now or schedule for later ###  Once your happy with the email, you can send yourselves a test version, send it immediately or schedule it for delivery at another time. This way you can **build your campaigns in advance and schedule them** for delivery tomorrow, next month or any time in between. Services 2008-01-27T10:58:00+00:00 http://www.collateit.net/site/the-pinnacle-program/ http://www.collateit.net/site/the-pinnacle-program/#When:10:56:00Z Everything you need to have a *successful online business*. The **Pinnacle Program** provides a way for you to have an **outstanding eCommerce** site plus get the ongoing benefits of Search Engine Optimisation, Pay Per Click advertising, Email Marketing campaigns and efficient back office solutions. In fact it gives you *everything you need to have a successful online business*. *It's no longer good enough just to have a great website*. You need to **market your business constantly** and make sure people can find you. Once you get them to your website you need to make sure you **convert them into a paying customer**, process their order smoothly and effectively and then **repeat this process to keep them returning**. All this takes a lot of effort but without it your missing out on lost revenue while your competitors make the most of it. ### The Pinnacle Process ### **Hosting and infrastructure** - fast loading websites, zero downtime with great support. **Ecommerce software** - state of the art solutions to manage thousands of products simply and easily at the click of a mouse. Integration with legacy systems. **Content Management** - instant pricing, product descriptions, product discounts, custom pricing **Payment processing / Security** - payment providers, payment comparisons, security analysis **Analytics** - traffic analysis, behaviour analysis **Marketing** - Pay-Per-Click advertising, Email and Direct Mail campaigns, loyalty programs **Fulfillment** - delivery flexibility, warranty, service Services 2008-01-27T10:56:00+00:00 http://www.collateit.net/site/pay-as-you-grow-ecommerce/ http://www.collateit.net/site/pay-as-you-grow-ecommerce/#When:10:55:01Z Discover a way to make the most of your working capital and get the eCommerce site you can be proud of. If you're a fast growing business it can be difficult to manage your cashflow and pay for a successful eCommerce site. So for a small deposit plus a percentage of your web sales you can get the eCommerce site you can be proud of. Services 2008-01-27T10:55:01+00:00 http://www.collateit.net/site/us/ http://www.collateit.net/site/us/#When:10:50:00Z Hi, I'm Stuart Whitman founder and owner of Collate I.T, a Newcastle upon Tyne website design and software development company. I specialize in creating websites and online stores for growing businesses. ### History ### I began my career in 1988 at the tender age of 16 as a Production Controller for a large continuous stationary print company - Ken Stokes. After 9 years working in various roles I left to become a Pick programmer / Software Developer for [Sanderson Computers](http://www.sanderson.com/). From 1997 onwards I implemented, managed and developed [ERP software](http://en.wikipedia.org/wiki/Enterprise_resource_planning) for a wide range of print companies across the U.K. In 2001 I relocated to [Newcastle upon Tyne](http://www.visitnewcastlegateshead.com/) and the great North East after being offered a job as lead developer for [Dataform Print Management](http://www.dataform.co.uk) for whom I'd just completed a large and complex backoffice system. For the next 4 years I developed and customised Dataforms' I.T systems to keep up with business acquisitions and rapid growth. In 2005 I took the plunge and founded [Collate I.T](http://www.collateit.net/). I'm the Managing Director of Collate I.T. and live in Gateshead. ### Design Philosophy ### My style is informed by the fact that I learned by creating real websites for real businesses. I am practical in my approach, preferring what is dependable and well-implemented to what is flashy and cool. I am guided by the principles of usability and accessibility: I believe websites should work as well as look pretty. I am an advocate for utility and simplicity, however, I believe that every useful thing can also be beautiful. ### Business Philosophy ### I believe it is my responsibility to help my clients understand their options and get the best solution for their needs—even if that sometimes means referring them to someone more suited to their project or recommending a less expensive solution than they had originally planned for. During the past years Collate I.T has been working for a variety of companies from startups through to multi-national Plc's. The overiding reason I do this is because *I know what computers and the Internet can do for you*, and with my help you can **utilise technology to grow and develop so that your business succeeds online**. About 2008-01-27T10:50:00+00:00 http://www.collateit.net/site/privacy/ http://www.collateit.net/site/privacy/#When:10:49:00Z This privacy statement covers the website www.collateit.net. If users have questions or concerns regarding this statement, they should first [contact us](/contact/) ### Information Collection and Use ### Collate I.T Ltd is the sole owner of the information collected on the website. We collect information from our users at several different points on our website. ### Log Files ### Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. ### Communications from the Site ### We communicate with users on a regular basis to provide requested services and about issues relating to their account. We reply via email or phone. ### Sharing ### Collate I.T Ltd does not pass on or sell information about our customers to any other business or organisation. The only exception to this is where we are legally obliged to do so to comply with a current judicial proceeding, a court order or legal process served on our Web site. ### Business Transitions ### In the event Collate I.T goes through a business transition users will be notified via a prominent notice on our Web site for 30 days prior to a change of ownership or control of their personal information. If as a result of the business transition, the users' personally identifiable information will be used differently from that stated at the time of collection they will be given choice consistent with our notification of changes section. ### Choice/Opt-out ### Users who no longer wish to receive promotional communications may opt-out of receiving these communications by using the unsubscibe link in the email or [contacting us](/contact/). ### Links ### Our website contains links to other sites. We are not responsible for the privacy practices of such other sites. This privacy statement applies solely to information collected by this website. ### Surveys and Contests ### From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and email address), and business information. Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users' personally identifiable information is not shared with third parties. ### Security ### Our website takes every precaution to protect our users' information. When users submit sensitive information via the website, their information is protected both online and off-line. All our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment. ### Correcting/Updating/Deleting/Deactivating Personal Information ### If a user's personally identifiable information changes or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can usually be done by [contacting us](/contact/). ### Notification of Changes ### If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. ### Questions ### If you have any questions about this privacy policy, or the use of your personal information, or if you wish to request us to stop using your information in any way, please write to: Data Protection Officer Collate I.T Ltd Suite 7, Salisbury House 2 Buddle St Wallsend NE28 6EH If you have any questions for Collate I.T Ltd relating to privacy, please send them to this address. About 2008-01-27T10:49:00+00:00 http://www.collateit.net/site/accessibility/ http://www.collateit.net/site/accessibility/#When:10:48:00Z The Collate I.T website has been designed and built to be accessible to as wide an audience as possible. Some people with disabilities find using the web difficult and while we know that it is impossible to design a site that everyone can use, if you have problems using our site, please let us know and we will do our utmost to help. ### Access keys ### Most browsers support jumping to specific links by typing keys defined on the web site. On Windows, you can press ALT + an access key; on Macintosh, you can press CTRL + an access key. The following access keys are available throughout the site: ### Access key Target ### * 1 - Home page * 9 - Contact * 0 - Accessibility policy ### Standards compliance ### All pages comply with priority 1 guidelines of the [W3 Web Content Accessibility Guidelines](http://www.w3.org/TR/WCAG10/) and the U.S. Federal Government [Section 508 Guidelines](http://www.section508.gov/). All pages validate as XHTML 1 Transitional. They use structured semantic markup. ### Links ### Many links have title attributes which describe the link in greater detail, unless the text of the link already fully describes the target (such as the headline of an article). Whenever possible, links are written to make sense out of context. Many browsers (such as JAWS, Home Page Reader, Lynx, and Opera) can extract the list of links on a page and allow the user to browse the list, separately from the page. To aid this, link text is never duplicated; two links with the same link text always point to the same address. There are no javascript: pseudo-links. All links can be followed in any browser, even if scripting is turned off. There are no links that open new windows without warning. ### Visual design ### This site use cascading style sheets for visual layout. If your browser or browsing device does not support stylesheets at all, the content of each page is still readable. ### Accessibility references ### * [W3 accessibility guidelines](http://www.w3.org/TR/WCAG10/), which explains the reasons behind each guideline. * [W3 accessibility techniques](http://www.w3.org/TR/WCAG10-TECHS/), which explains how to implement each guideline. * [W3 accessibility checklist](http://www.w3.org/TR/WCAG10/full-checklist.html), a busy developer’s guide to accessibility. * [U.S. Federal Government Section 508](http://www.access-board.gov/sec508/guide/1194.22.htm) accessibility guidelines. ### Accessibility software ### * [JAWS](http://www.freedomscientific.com/fs_downloads/jaws.asp), a screen reader for Windows. A time-limited, downloadable demo is available. * [Home Page Reader](http://www-3.ibm.com/able/hpr.html), a screen reader for Windows. A downloadable demo is available. * [Lynx](http://lynx.browser.org/), a free text-only web browser for blind users with refreshable Braille displays. * [Links](http://links.sourceforge.net/), a free text-only web browser for visual users with low bandwidth. * [Firefox](http://www.mozilla.com/en-US/firefox/), a visual browser with many accessibility-related features, including text zooming, user stylesheets, image toggle. A free downloadable version is available. Compatible with Windows, Macintosh, Linux, and several other operating systems. ### Accessibility services ### * [Bobby](http://www.cast.org/bobby/), a free service to analyze web pages for compliance to accessibility guidelines. A full-featured commercial version is also available. * [HTML Validator](http://validator.w3.org/), a free service for checking that web pages conform to published HTML standards. * [Web Page Backward Compatibility Viewer](http://www.delorie.com/web/wpbcv.html), a tool for viewing your web pages without a variety of modern browser features. * [Lynx Viewer](http://www.delorie.com/web/lynxview.html), a free service for viewing what your web pages would look like in Lynx. ### Related resources ### * [WebAIM](http://www.webaim.org/), a non-profit organization dedicated to improving accessibility to online learning materials. * [Designing More Usable Web Sites](http://trace.wisc.edu/world/web/), a large list of additional resources. About 2008-01-27T10:48:00+00:00